Walton is hiring | Customer Relation Executive | Freshers
Salary: Tk. 17000 - 20000 (Monthly)
Responsibilities & Context
Listen and understand the customers' complaints and provide suitable solutions to customers.
Product receive and delivery for servicing.
Receive customer complaints and forward the complaint to the concerned department.
Handle customers with effective communication skills.
Provide product information over the phone to customers regarding products & services.
Follow up after sales service-related emails and reply to the customers.
Provide excellent customer service and give precise information to the customer.
Report day-to-day activities to the concerned authority.
Education
Bachelor degree in any discipline
Graduation in any discipline from any reputed university
Experience
1 to 3 years
Freshers are also encouraged to apply.
Additional Requirements
Age 22 to 30 years
Should have good knowledge of MS Office
Must have good communication skills in Bangla and English
Good interpersonal, analytical, problem-solving, leadership, and organizational skills.
Must have multiple-tasking abilities
The candidate will also be patient and cool-tempered to deal with customer
Able and willing to work under pressure and meet challenges
Self-motivated, hardworking, energetic and result oriented
Location: Anywhere in Bangladesh
Salary: Tk. 17000 - 20000 (Monthly)
Application Deadline: 25 Jan 2025