Genex Infosys Limited

Customer Service Officer (CTG)

Application Deadline: 26 Jan 2025
  • Vacancy: 300
  • Age: 18 to 30 years
  • Location: Chattogram
  • Published: 27 Dec 2024

Requirements

Education
  • HSC
    Additional Requirements
    • Age 18 to 30 years

    Responsibilities & Context

    • Answering incoming calls from customers and ensuring instant customer satisfaction

    • Respond to customer inquiries

    • Receiving customer complaints and inputting those in the system for necessary measures and providing them information about the resolution of the same

    • Troubleshoot/ helping to resolve customer service problems

    • Provide general information

    • Maintaining a high standard of call quality as per the requirement of the organization.

    Skills & Expertise

    Workplace

    Work at office

    Employment Status

    Full Time

    Job Location

    Chattogram

    Company Information

    Genex Infosys Limited

    Address:

    Nitol Niloy Tower (Level 6-12), Nikunja C/A, Airport Road, Dhaka-1229

    Business:

    Leading IT company trusted by global brands